Glossary

The terms on this website, briefly explained.

Here we explain the technical words and names on our pages in plain language.

Access rights
Access rights set out who may see and change which files, programs or accounts.
Administrator rights (admin rights)
Administrator rights allow you to install programs on a device and change settings for all its users.
AI agents
An AI agent carries out several steps of a defined task. A person decides before it sends anything outside your firm or spends money.
AI assistant
An AI assistant is a chat program such as ChatGPT, Claude, Gemini or Perplexity: you write in plain language, and a language model answers.
AI harness
An AI harness is the workspace on your computer in which AI reads files and carries out agreed steps.
AI provider
An AI provider runs language models and sells access to them, for example OpenAI (ChatGPT), Anthropic (Claude) or Google (Gemini).
API (application programming interface)
An API is an interface through which one program uses the data or functions of another, without a screen or a mouse.
API keys
An API key is a secret access code that lets a workflow use a service such as a language model.
Approval
Approval means a person decides before an AI-prepared message goes outside your firm or money is spent.
Backup
A backup is a copy of your files in a second place, from which you restore data that was lost or damaged.
Basic Installation
Basic Installation is our smallest package at CHF 490.–: an installed AI harness, a vault template and one or two basic workflows on your computer.
Build It
Build It is one of our five ways of working: build what does not exist yet, around the way your work actually happens.
Business seat
The Business seat is one person’s access to our platform (open alpha); Pro Setup includes three months, and with Operator System it is six per person.
Cal.com
Cal.com is an online booking service; you book a call with Jules through it.
Claude Code
Claude Code is an AI harness made by Anthropic: it runs on your computer, reads files and carries out steps you describe in plain language.
Cloud
The cloud means computers in a provider’s data centres on which programs run and data is kept, instead of on your own device.
Command centre
In a command centre, your staff start workflows and check results without using the command line.
Command line (terminal)
The command line, also called the terminal, is a window in which you give the computer instructions by typing text instead of clicking.
Context and context window
Context is everything a language model sees for a request; the context window is the amount of text it can process at once.
Custom commands
A command starts a defined workflow. In Pro Setup, we set up three to five commands for your work.
Dashboard (web dashboard)
A dashboard is an overview page, usually in the browser, that shows the state of tasks, results or figures at a glance.
Data processing agreement (DPA)
A data processing agreement (DPA) sets out how a service provider handles personal data it receives on your behalf.
Database with your own structure
A database whose tables and fields you define, for suppliers or orders for example.
Execution target
The execution target is the device or server on which a workflow actually runs.
Exoscale
Exoscale is a Swiss cloud provider with data centres in Switzerland. It rents out servers and storage in its own data centres.
FDPIC (EDÖB)
The FDPIC, the Federal Data Protection and Information Commissioner (EDÖB in German), supervises compliance with Swiss data protection law.
Figure It Out
Figure It Out is one of our five ways of working: turn uncertainty into a decision you can act on.
Fix It
Fix It is one of our five ways of working: make sense of what is there and find a sensible path back to something dependable.
Follow-up support
Follow-up support means that questions and adjustments by email and phone are included for 30 days (Pro Setup) or 60 days (Operator System) after handover.
Git repository (GitHub)
A Git repository is storage for files that records every change with its date and author; GitHub is a well-known service for it.
Google Analytics (GA4)
Google Analytics (GA4) measures how visitors use a website; on this website only if you agree in the banner.
Handover document
The handover document records what we set up, how you work with it and how you back it up and restore it.
Hosting
Hosting means that a provider runs the computers on which a website, a program or data runs and can be reached.
Integration
An integration connects your setup to software you already use, such as your email inbox.
Introduction session (onboarding)
In the introduction session, you practise on your own documents how to start the workflows we set up and how to check the results.
Language model (AI model, LLM)
A language model is the actual AI behind an AI assistant: it has learned from a great deal of text and writes an answer to an input.
Local app
A local app is a program installed on your own device, unlike a web app, which runs in the browser.
Local or hybrid
Locally, the language model runs on your hardware; in a hybrid setup the working files stay local and only the excerpts needed go to a cloud model.
Log
A log records what a program or an AI agent did and when, so that afterwards you can trace who triggered what and what happened.
Markdown
Markdown is a simple way of writing text files: characters such as # or * mark headings, lists and emphasis.
MCP
MCP (Model Context Protocol) is an open standard for connecting an AI harness to other software and data sources.
Messaging bus
The messaging bus passes messages between the AI agents, the platform and your phone.
Model and tool routing
With routing, a system picks the right language model, tool and integration for each task.
Model usage
Model usage means accessing an AI provider’s language model. The cost is not included in the setup price.
Obsidian
Obsidian is a note-taking program that shows a folder of text files on your computer as linked notes.
Open alpha
Open alpha means the platform is at an early stage: we use it ourselves, and it changes all the time.
Open-weight model
An open-weight model is a language model whose weights are freely available, so it can run on your own hardware.
Operator System
Operator System is our package for teams at CHF 3'500.– to 5'000.–: the shared base with workflows for the team and connected systems.
Our platform
The AI agents we build for your firm run on our platform. We host the platform in Switzerland; external models may process data elsewhere.
Own It
Own It is one of our five ways of working: someone who stays on and sees how the pieces fit.
PARA
PARA organises storage into four parts: projects, areas, resources and archives.
Password manager
A password manager such as 1Password stores passwords and other credentials encrypted in one place.
Pro Setup
Pro Setup is our recommended package at CHF 1'490.–: vault, workflows with AI agents, first integrations, an introduction session and three months of Business seat.
Prompt
A prompt is the input to a language model: the question, instruction or template the AI responds to.
Region (data centre)
For cloud providers, a region is the area where the data centres that process your data are located, such as the EU or Switzerland.
Remote access
With remote access, someone works on your device over the internet without being there, to set up a program for example.
Resend
Resend is a US service through which programs send emails; we use it for this website’s emails.
Retainer (ongoing support)
A retainer is a separate agreement for support after the included follow-up support, at CHF 500.– to 2'000.– per month.
Sandbox
A sandbox is a sealed-off area in which a program runs without reaching the rest of the system.
Server
A server is a computer that runs all the time and provides services to other devices, such as email, files or a website.
Skills
A skill is a written instruction for a specific AI task, such as checking invoice details.
Swiss data protection law (FADP)
Switzerland’s Federal Act on Data Protection (FADP) governs how firms and authorities may process personal data. The revised act took effect on 1 September 2023.
Teach It
Teach It is one of our five ways of working: tools that fit your people, and a team that can operate them.
Telegram bot
A Telegram bot is a program that receives and answers messages in the Telegram messenger like a contact.
Template
A template is a prepared structure, for a document, an email or a folder for example, which you only complete for each case.
Token
For language models, a token is a piece of text, such as part of a word, by which usage is measured; for logins, a token is a digital key.
Training (of an AI model)
In training, a language model learns from large amounts of text; some providers also use their users’ inputs for it.
Two-factor authentication (2FA)
With two-factor authentication you log in with two proofs, such as your password and a code on your phone.
Vault and vault template
The vault is a folder of your working files on your computer; we create it from the vault template.
Vercel
Vercel is a US provider that runs websites and their server functions.
Web scraping
With web scraping, a program reads details from web pages and stores them in order.
WhatsApp Business
WhatsApp Business is the version of WhatsApp for firms, with a company profile and an interface through which programs send and receive messages.
Workflow
A workflow specifies what information goes in, what happens to it and who checks the result.